不收款,再忙都是白搭。接訂單不是目的,收款才是目的,外貿(mào)中并不是接到訂單客戶付了定金就萬事大吉了,總歸是款收齊了才能放松。轉(zhuǎn)眼快到春節(jié),各個公司都開始上演催款大戰(zhàn)。
收款存在很多隱患,大多外貿(mào)企業(yè)在收款的時候往往會忽略,只要款到就安心了,但是這筆款項如果是從第三方賬戶打過來的,那么就有可能存在很大的風(fēng)險。
分享一個常見的收款詐騙
這種騙局屬于多方配合縝密的團伙作案,一開始根本不露蛛絲馬跡。具體的作案方式為,其中一個騙子以采購商的身份接近外貿(mào)企業(yè),詢單、下單,付款都很正常,但是在付款的時候會多打款,一般高出貨值多倍,而且付款絕對是從另一個賬號打到你的賬戶。這是第一個隱患。
騙子采購商在打了多余貨款之后,開始找借口,例如會說他在中國國內(nèi)的某個供應(yīng)商沒有美金賬號,需要通過你中轉(zhuǎn)代付。于是,順理成章讓你把除了貨款的余款打到另一個賬戶(他口中的供應(yīng)商賬戶其實是另一個騙子的賬戶)。因為合作了,本著發(fā)展長期生意的目的,或者已經(jīng)建立的“革命”感情,外貿(mào)企業(yè)可能很爽快就當(dāng)了中轉(zhuǎn)站。至此,這個騙局差不多就要露出它猙獰的面目了。
當(dāng)你的貨被騙子采購商提走了,你打的余款,另外一個賬戶也收到了,就會有一個騙子跳出來(一般是給你打貨款那個賬戶的所有者),去報案說,因為自己受騙,把錢打到了你的賬號。這個時候跟你買貨的那個騙子采購商已經(jīng)銷聲匿跡。留下的只有,錢是從第三方賬戶打進來,你被控涉嫌欺詐的事實。你將面臨無盡的煩擾,除非你將錢全數(shù)退回。
如今外貿(mào)騙子的詐騙手段越來越高明,企業(yè)一定要提高警惕,不然很容易掉入這些騙子設(shè)好的陷阱里面。
收款詐騙是特例,正常交易中該如何催收款呢?分享一些催收郵件的書寫技巧。
催收郵件案例
01
催款信怎么開頭
· Again we call your attention to your payment due April 30.
· We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms:
· Once again, we ask for your cooperation in paying your account which is now more than two months past due.
· We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.
· You did not respond to our first reminder of your overdue balance of $2578.50.
· You have not answered my previous letters asking for payment on your $2578.50 purchase.
02
催款信中說什么理由
· Would you please let us have an explanation of why the invoice is still outstanding?
· Please let us know why the balance has not been cleared.
· We would like to know if there is a reason for your delay in paying your long overdue account.
03
緊急催付信怎么寫
· We cannot understand why your company has failed to repond to all our inquiries, because your account is seriously in arrears.
· We are unwilling to accept any further orders from your company except on a cash basis until you have settled your past-due account of $5000.
04
最后通牒怎么寫
· This letter is to notify you that we have no choice but to put your delinquent account into the hands of our attorney if your check for $5000 is not received by August 10.
· We are instructing our attorney to proceed with the collection of your overdue accout, now five months in arrears, in whatever manner may be deemed necessary to protect our interests.
05
催收信怎么結(jié)尾
· We would greatly appreciate your prompt payment.
· We are counting on your cooperation in making a prompt payment.
· Please send us your payment today, or at least let us know your reason for the delay.
· Please restore our confidence in you and maintain your good credit rating by sending us your payment now.
注:時間拖得越久,貨款越難收回。
在催款之前,先弄清客戶造成拖欠的原因。是疏忽,還是對產(chǎn)品不滿,是資金緊張,還是故意,應(yīng)針對不同的情況采取不同的收帳策略。
催款不是什么見不得人的事,也沒有什么妙語,最有效的方式就是有話直說,千萬別說對不起,或繞彎子。愿大家都能順利收款。
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